Hotel Unknown, Merida ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Colonia Barrio Santiago Calle 53 # 559 B Y C, Merida, Mexico, 97000

Hotel Unknown features a restaurant, outdoor swimming pool, and bar in a comfortable setting. This 4-star Mérida hotel offers amenities such as free WiFi and room service. It is approximately 6 miles from Manuel Crescencio Rejón International Airport.

Rooms & Amenities

All 20 rooms at Hotel Unknown are air-conditioned and equipped with a flat-screen TV, a coffee machine, and a private bathroom with free toiletries. Guests will find a wardrobe and a seating area in each unit. Select rooms feature a terrace with garden or pool views.

Dining & Nearby Options

Dining options include an on-site restaurant where guests can enjoy meals throughout the day. Nearby dining options include Bistro Cultural Santiago and Maiz, Canela y Cilantro, located within 0.5 miles of the hotel. A continental breakfast is available daily.

Leisure & Local Points of Interest

Hotel Unknown offers a garden where guests can relax and enjoy the surroundings. Popular points of interest include the Municipal Palace of Merida and La Casa de Montejo, a 16th-century mansion known for its colonial architecture. Local transport options include bus services to Uxmal and Chichen Itza, accessible within a 12-minute walk.

Services & Accessibility

Services at Hotel Unknown include dry cleaning and concierge facilities for guest convenience. Free WiFi is available throughout the property, and the hotel provides wheelchair access. Guests will find a bar on-site for refreshments.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Standard Garden

Max:

4 persons

42 m²

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

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Standard King Garden

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Master Suite Garden

Max:

4 persons

54 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Merida 1.2 km

Airports

Manuel Crescencio Rejon International (MID) 7.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Meals!

“The meals we enjoyed were fantastic, offering a great selection that satisfied our taste buds.” view full review

Refreshing Pool!

“We loved cooling off in the pool after a long day; it had the perfect temperature for relaxation.” view full review

Spacious Comfort!

“The room was incredibly spacious, beautifully styled, and provided a very comfortable retreat.” view full review

Kid-Friendly Fun!

“The outdoor pool area was perfect for kids, making it a great family-friendly environment, even though we don’t have any children.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
Concierge desk
Pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers

Services

Room service
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Colonia Barrio Santiago Calle 53 # 559 B Y C, Merida, Mexico, 97000

Map view

Colonia Barrio Santiago Calle 53 # 559 B Y C, Merida, Mexico, 97000

City landmarks

Square

Plaza Grande

1.3 km

Church

Cathedral of Merida

1.3 km

Park

MEJORADA Park

1.3 km

Museum

Casa de los Montejo

1.3 km

Public Building

Palacio de Gobierno del Estado de Yucatan

1.3 km

Calle 60 Entre 59 Y 57 Centro

Arquidiocesis de Yucatan A.R. Iglesia el Jesus

1.0 km

Park

Santa Lucia Park

1.3 km

MeridaMexico

Paseo Montejo

1.8 km

Square

Pasaje de la Revolucion

1.3 km

Park

Parque de Santa Ana

1.8 km

Calle 52 # 520 Entre 62 y 64

Fundacion de Artistas

700 m

Calle 62 #466 x 55

Museo de la Gastronomia Yucateca

830 m

Museum

Palacio Canton

1.8 km

Gallery

Galeria Tataya

990 m

Gallery

Nahualli

1.1 km

Calle 62 S/N

Palacio Municipal

1.1 km

Museum

Palacio de la Musica

1.3 km

Calle 58 Entre C53 y C 55

Casa Pompidou

1.1 km

Esquina 55 x 64 # 470

La Casa de Donia Way

650 m

Gallery

La Sala Art & Design Gallery

1.1 km

Museum

Museo de Arte Contemporaneo

1.3 km

Museum

Anthropology and History Museum

1.8 km

Gallery

Soho Galleries

1.2 km

Museum

Museum of the City of Merida

1.4 km

Zoo

Zoological Park of Centenario

1.3 km

Calle 67-a 529

San Juan Park

1.8 km

Nearby

Market

Mercado de Santiago

550 m

Park

Santiago Park

550 m

Library

Merida English Library

550 m

Restaurants

La Chaya Maya

890 m

Calle 55 x 60 y 62 Sucursal Centro

Cafe Montejo Merida

490 m

Calle 59 72 y 74. Centro. 584 Barrio de santiago

El Capricho Buffet

600 m

Calle 70 490-D Between Calle 57 & Calle 59

Ave Del Paraiso

750 m

Calle 13 # 86 Between 10 & 12

Lou's Fine Cuisine

620 m

Calle 55 # 522 X 66 y 64 centro

Lo Que Hay Cafe

640 m

Calle 55 #533 por 64 y 66 Hotel MedioMundo

Quiche & Cakes

780 m

Calle 47 # 521 between Calle 66 and Calle 68. Centro /Downtown

Patio 57

840 m

Calle 64 Por 57 Y 59 Cerca Del Hotel Castellano

Flamante Burgers & Friends

970 m

Calle 64 No. 403 X 47 Centro

La Fogatta

500 m

Calle 59 Suite 490 X 64 Centro Historico

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

7.4/10

Very good

Rooms

8.7

Location

8.0

Service

8.7

Dining

6.7

United States, November 2023

7.8/10

My stay at the hotel was overall pleasant. The rooms were not well isolated but beautifully decorated and comfortable, featuring a charming private garden. The location was convenient, just a 20-minute walk to the city center, and offered discounts for massages. The service was exceptional, with staff providing outstanding food recommendations and being very friendly, although they only spoke Spanish. The dining experience could be improved with clearer options. The facilities were satisfactory, completing a decent value for the price paid.

Rooms

8.0

The rooms were nicely decorated and comfortable, with all the necessary amenities and a lovely private garden.

Service

9.0

The staff was delightful, friendly, and helpful, offering excellent food recommendations and top-notch service despite the language barrier.

Location

8.0

The lush and relaxing surroundings were a pleasant retreat, only a short walk from the city center yet away from the hustle and bustle. Additionally, complimentary towels were provided.

Dining

7.0

The dining options were decent, but clarity could be improved to enhance the overall experience.

Facilities

7.0

The facilities met my needs adequately during my stay.

Leslie

United States, August 2023

8.0/10

My stay at the hotel was fantastic! The rooms were beautifully decorated and comfortable with a lovely little plunge pool, plus I had my own garden. The service was top-notch, especially the housekeeping staff who were so friendly and accommodating. The location was just on the edge of Merida city center, making it a perfect balance of convenience and tranquility. The dining experience, although basic, was still enjoyable with delicious options. Overall, a great value for a relaxing stay.

Rooms

9.0

I loved my room with the little plunge pool; it was so nicely decorated and comfortable.

Service

8.0

The service was excellent, especially the housekeeping staff who went above and beyond to make my stay pleasant.

Location

8.0

The hotel is on the edge of the city center, providing a quiet and lush oasis just a short walk away from the buzzing streets.

Dining

7.0

The dining options were basic but still delicious, offering a nice variety of fruit, yogurt, and toasted bread with jam.

Facilities

8.0

The facilities were well-maintained and offered everything I needed for a comfortable stay.

Ann

United States, May 2023

7.8/10

I had a great stay at the hotel. The rooms were spacious and very comfortable, especially the beds. However, I felt a bit tired and the room didn't have a seating area like some others. The hotel's lovely garden was a nice touch, and the overall space was massive.

Rooms

9.0

The rooms were beautifully decorated and very comfortable. Everything I needed was there, and having my own lovely garden was a bonus.

Service

9.0

The service was top-notch. The staff were very nice and helpful, especially the housekeeping team who did a fantastic job. They even gave me some outstanding food recommendations.

Location

8.0

The location was lovely, even though I didn't use it much. It was lush and relaxing, but I must say the area in front of the bar was dangerously slippery. On the bright side, it was close enough to the center of Merida for a short walk, yet far enough to enjoy some peace away from the city buzz.

Dining

6.0

The dining experience was included in the room price but was very basic with limited options. The quality of the products could be improved, and it would be better if they offered something nicer or nothing at all.

Facilities

7.0

The facilities were good overall. However, there was room for improvement in the dining options to match the quality of the hotel.